kyatm8 Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using the kyatm8 platform. Please read and understand this policy before using kyatm8 services.

We may update this policy from time to time, and any changes will be published on this page. Continued use of the platform after changes are posted will be considered your acceptance of those changes. If you need clarification on anything, please contact our customer support.

1.1 Information you provide directly

We receive the following information when you open an account on kyatm8, use our services, or contact customer support:

• Full name, national ID card number, and date of birth (used to verify your age)
• Contact details — phone number and email address
• Payment information — KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer / account details
• Comments and questions submitted when contacting customer support

1.2 Information collected automatically from your use of the platform

While you use kyatm8, we collect the following information:

• IP address, browser type and version
• Mobile device and operating system information
• Pages viewed, clicks, and time spent on the site
• Gaming history — bonus claims, deposit and withdrawal records
• Session data obtained from cookies and similar technologies

1.3 Third-party sources

We can obtain payment verification data from payment service providers (e.g. KBZPay, Wave Money). That information is used only within the limits set by this policy.

kyatm8 uses the personal data it receives only for the following purposes:

• Account management: Verifying your login, processing deposits and withdrawals, and issuing bonuses
• Legal compliance: Handling financial matters in accordance with Myanmar law
• Security: Checking for unauthorised access, fraud, and money laundering
• Service improvement: Understanding how the platform is used to improve the player experience
• Customer support: Resolving questions or issues you raise
• Fair play: Monitoring compliance with our responsible gambling policy

We will not sell your personal data to third-party advertisers or unrelated businesses.

We may share your personal data with third parties only in the following cases:

3.1 Service providers

Providers such as those handling payments (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer), IT infrastructure, and data verification are essential partners in our operations. Data shared with them may only be used under our instructions.

3.2 Legal requests

We may disclose information when required to do so by a court order, a request from a regulatory authority, or an applicable legal provision. Where possible we will notify you in advance, though there may be cases where legal restrictions prevent this.

3.3 Business transfers

In the event of a company merger, acquisition, or change of ownership, your personal data may form part of the transferred assets. In such cases we will ensure that the receiving party provides protections consistent with this policy.

The kyatm8 website uses cookies to maintain your session, remember your preferences, and improve the platform.

Types of cookies

• Essential cookies: Authentication and security cookies required for you to access and play
• Functional cookies: Cookies that remember your language choice and session preferences
• Analytics cookies: Cookies that track browsing behaviour to help improve the website

You can block cookies through your browser settings, but doing so may affect some website functions.

5.1 Security measures

We have put the following technical measures in place to protect your personal data:

• Protecting data in transit with SSL (Secure Socket Layer) encryption
• Storing saved data in encrypted form
• Restricting our staff's access to data to only what is necessary
• Conducting regular security audits

That said, no method in the digital world can guarantee 100% security. You should also keep your own login credentials as secure as possible.

5.2 Data retention period

We retain your personal data for a period that balances what is needed to provide the service with applicable legal requirements. Even after account closure, data may be retained for as long as required under Myanmar financial law.

You have the following rights regarding the personal data we hold about you:

• Right to access: You may request to view the personal data we hold about you
• Right to rectification: You may request correction of data that is inaccurate or out of date
• Right to Erasure: You can request that we delete the information we hold about you, where there is no legal requirement for us to keep it
• Right to Restriction: In certain cases, you can request that we limit how we process your information
• Right to Portability: You can request a copy of your data in a commonly used format

To exercise any of these rights, please contact us via our customer service Live Chat or at [email protected]. We will handle your request as quickly as possible.

kyatm8 services are intended for adults aged 21+ only. We do not knowingly collect personal information from anyone under the age of 21. If you believe a minor is using our website, please notify us at [email protected] — we will take immediate action.

kyatm8 does not include links to third-party websites. Please note that if you visit the websites of our service providers (e.g. KBZPay) directly, their own privacy policies will apply and we are not responsible for them.

We may update this Privacy Policy at any time. Changes will be published on this page and the "Last Updated" date will be revised accordingly. For significant changes, we will notify players who are actively using the service. Continuing to use our service after any changes means you accept the updated policy.

If you have any questions, requests, or comments regarding this Privacy Policy, you can reach the kyatm8 customer support team:

• Live Chat: Available 24/7 in Burmese via the Chat window on the website
• Email: [email protected]

When submitting a privacy-related request, please include enough details for us to verify your account. We will respond and take action as quickly as possible.